Mark McCulloch PgDip, CeMAP, CCI Global Corporate Investigations Specialist
Certified Crypto Currency Investigator
PROFESSIONAL PROFILE Combines extensive expertise across the Financial and Government sectors to spearhead large-scale anti-fraud programs saving millions of dollars, and manage complex security operations for high-profile corporate sites and prestigious events. Secured hundreds of convictions for cybercrime, financial crimes, money laundering, terrorist financing, bribery and corruption, Human Resources, Code of Conduct, and skilled in the development of corporate security and training strategies, risk frameworks, protocols and procedures. A former Police investigator with previous investigative experience supporting UK Special Forces, Counter Terrorism, and Clandestine Government Agencies; highly analytical, meticulous, patient and methodical, takes a transparent approach to driving investigations, leaving no stone unturned.
KEY SKILLS & AREAS OF EXPERTISE
Leadership & Management
Major Financial Crime
Open Source Intelligence
Training & Coaching
CAREER HISTORY LafargeHolcim Security & Investigations Manager Directing the safety, security and investigations of a C$100M, 16 Megawatt Coal Power Plant in Nigeria, North West Africa, and its 650 locally-employed and 200 Chinese staff during the construction phase.
Conducted site security surveys and delivered daily/weekly threat assessments to Board level executives, government officials and internal departments, whilst recommending ways to mitigate financial and reputational risk
Managed the investigations of Lafarge Africa.
Lead a team of 35 Nigerian staff.
Developed security capability through anti-ambush, weapons, driver awareness, IT and radio training
Cultivated strong working relationships with Police, Special Intelligence Service, and Special Forces Units
Reduced risk to clients by implementing a robust journey management programme for all movements
Implemented security, emergency response, investigation plans and SOPs for terrorist-related incidents
Controlled a $3M USD budget for security equipment, transportation, vehicles, logistics, and training
Collated and reported on intelligence on weekly basis and facilitated regular stakeholder meetings to inform colleagues of emerging security issues to the business, set out and agree effective mitigation measures
Minimised losses due to corruption, bribery, theft and fraud by conducting robust country wide investigations, saving the business $5m USD to date.
Successfully upgraded the approval process for funds moving through numerous departments, which immediately thwarted the potential for funds to be misused or stolen.
Royal Bank of Canada Investigations Manager Managed a team of 10 investigators and led a wide range of investigations into internal and external financial crime, on behalf of Royal Bank of Canada in North America, and APAC.
Set team KPIs for restitution of funds and the swift, compliant investigation of cases
Increased productivity by streamlining processes and prioritising case management
Boosted team capability and skills by facilitating and promoting their attendance on investigative courses run by local law enforcement to enhance career progression
Forged and retained strong, trusted relationships with internal stakeholders, law enforcement agencies, government bodies, financial institutes, and international bodies, while bringing awareness and training
Conducting investigations within the organizational setting on matters of interpersonal misconduct [i.e. harassment, discrimination, sexual violence]
High degree of understanding of procedural fairness and evidence management related investigations. Proficient in report preparations, PIPEDA, FOI, POC, RIPA, and CBA regulations pertaining to Investigations.
Exceptional interviewing skills as demonstrated by ones’ ability to be professional, compassionate, and empathetic
Conducted and lead a team of investigators into IPO/insider trading investigation, which resulted in 60+employees being dismissed, through constant open dialogue with HR and legal.
Supervised the collection of information and investigation into RBC employees insurance fraud which resulted in 40+ employees being dismissed and full restitution of funds
Lead and managed various investigations into Shell Corporations and Bust Outs within Caribbean region
Recouped fraudulently acquired funds using a law and asset recovery firm which served as the prime point-of-contact with receiving bank, and issued a hold harmless agreements to freeze the all fraudulent funds
Conducted due diligence and collaborated with FBI,RCMP and Homeland Security to interview and convict members of a sophisticated organised crime syndicate
Worked with multi-jurisdictional law enforcement colleagues to detect and close a large organised crime syndicate based in Montreal, and California, identified accounts, IP addresses, tracing of funds, video surveillance, and interviewing all suspects, whilst having charges laid by FBI
Investigated incriminating activities and built picture of fraudsters using open source intelligence
Submitted detailed investigation plans and reports to law enforcement in readiness for prosecutions
Partnered with HR team to investigate allegations of bullying and harassment of staff member by a manager, resulting in manager receiving final written warning and employee transferred to another branch
Managed the privileged case load within business
Recovered $290K of $330K of fraudulent losses by identifying the funding source, receiving bank and recipients, after uncovering client involved in an online phishing scam
Led successful investigation into RBC Senior Manager found to have withdrawn $17.5K using corporate credit card, later repaid in full; detected matrimonial issues, resulting in apprehension under Sec.17 MHA after indications of suicide during interview; employee took part in recovery program and later returned to work
Acted as conduit between Montreal Police, Canada Border Agency and Canada Post to execute sting operations with multi-jurisdictional arrests, recovering $44M fraudulent gold transaction from an Account Take Over *ATO*
Obtained 100% restitution of funds, influenced convictions and found other 19 other victims, after evaluating suspicious activity through forensics investigation where a family friend *POA* was fraudulently withdrawing funds from the account of an elderly customer *elder abuse*. 19 Criminal convictions laid
Peel Regional Police (Mississauga, ON) Police Constable High-performing member of 30-person shift; coached, mentored and developed junior officers, whilst responding to and investigating crime on behalf of the third largest police service in Ontario.
Quickly responded to incidents, cordoned off and managed crime scenes, and interviewed witnesses
Delivered life-saving pre-hospital first aid to casualties of shootings, improving their chances of recovery
Utilised police databases and interacted with members of the community to identify Drug suspects
Drafted detailed patterns of life for suspects, verified data and locations, and updated police databases
Trained shopping centre security staff on arrest, note-taking techniques, investigations and preservation of evidence
Investigated gang related Drug investigations as part of the *Green Team*
Cultivated informants in relation to *Grow Ops* and high level Drug smuggling into the region
Have testified on numerous occasions at Criminal and Superior Court on major investigations.
Conducted security audits to identify weaknesses and provided constructive feedback to licensed Grow Ops.
Received 8 commendations and twice received ‘Officer of the Month’ award
Successfully controlled and managed reported active shooter incident at a well-known hangout, resulting in the arrest of the perpetrator ;rendering emergency lifesaving treatment, risk-assessment of scene ,identified gunman and the recovery of the firearm
Contributed to the arrest of two suspects charged with gun-related offences after cultivating an informant relationship and compiling a full dossier during an investigation into unsolved gang-related shootings. Retrieved over $500,000 CDN cash, weapons and illicit drugs with a street value of approximately $1.5m CDN
Worked several privileged investigations with Police Intelligence against Drug traffickers in the region. Placed full restrictions on all financials and retained property under asset forfeiture legislation and full accounts containing millions of dollars.
Accelerated Legal Services Operations Director – Investigations Managed a team of 10 and led complex investigations for a standalone legal firm based in Belfast, UK which assisted solicitors in the identification of fraudulent personal injury claims.
Appointed as a Director within 6 months after propelling profit by 700% by designing an insurance product for end-users to pay any shortfall if vehicles were written off, stolen or damaged beyond repair
Royal Bank of ScotlandSenior Business Manager (Commercial Finance)2006 – 2008
Lloyds Banking GroupRegional Business Development Manager (Commercial Finance)2004 – 2006
British ArmyCounter Terrorism Command Operations Manager (UKSF)1994 – 2004
QUALIFICATIONS . Certified Security Management Professional (In Progress) ISMI 2019 . Post Graduate Diploma Terrorism Studies, University of St Andrews 2018 . Post Graduate Certificate Advanced Leadership & Management, University of Waterloo 2013 . Post Graduate Certificate Fundamentals of Management & Supervision, University of Waterloo 2012 . Post Graduate Diploma Policing, Ontario Police College 2010 . CeMAP: Certificate in Mortgage Advice & Practice . Financial Services Authority 2004 . Certified Business Manager Financial Services Authority 2004 . Certified Account Manager Financial Services Authority 2004 . Diploma Telecommunications Engineering N. Lincolnshire University 2002